CANCELLATION POLICY

Please note an order can only cancelled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained.

As part of usual business practice, Shriya Som reserves the right to cancel the order and refund the entire amount back to you, if order has not been approved / processed by Shriya Som.

Your Obligations

You agree and accept, interalia, the following:

  1. You will abide by all intellectual property right notices, information, and restrictions contained in or associated with any of the products or the Website content;
  2. Any products sold by Shriya Som, its affiliates, any contractors, will be used by you for lawful purposes only and intended use of the products shall comply with all applicable Indian laws.
  3. You shall monitor and restrict use of Internet by minors including minor’s access to the Website. You accept full responsibility for any unauthorized use of the Website by the minors including use of your credit card(s), debit card(s) or other payment instrument (e.g. PayPal) by minors to place any orders on Website. For avoidance of doubt, a minor means person who has not completed 18 years of age.

 You agree and accept that, amongst others, you shall not, directly or indirectly:

  1. Breach any applicable Indian laws or these Terms while using the Website, purchasing any product through Website ;
  2. Access the Website using a false identity or on behalf of anyone else other than yourself.
  3. Use Shriya Som’s Website or its product(s) for non-personal use or for commercial use For example: use of the contents on the Website for any advertisement or solicitation or for gathering or transferring products purchased from Website for further sale.
  4. Portray Shriya Som, its product(s) in an offensive, hateful, defamatory, inaccurate or false manner.
  5. Commit or omit to do anything which will adversely tarnish goodwill or reputation of Shriya Som, its associates, contracting parties, suppliers/designers, etc.;
  6. Gain or attempt to gain any unauthorised access to the Website or interfere with or attempt to interfere with any person’s use or enjoyment of the Website or any parts thereof or disrupt or attempt to disrupt in any way the operation of the Website or any parts thereof;
  7. Create or submit a submission including any View that is unlawful, grossly offensive, obscene, defamatory, libelous, threatening, discriminatory, harassing, bullying, vulgar, indecent, profane, hateful, racially, culturally or ethnically offensive, or that encourages criminal conduct, or that gives rise, or potentially gives rise, to civil or criminal liability, or that violates any applicable Indian laws, rules, regulations or regulatory guidelines under the laws of India or that infringes or violates other parties' privacy rights or links to infringing or unauthorized content or pornographic content.
  8. Send on behalf of Shriya Som spam, chain-letters, pyramid schemes or any other unsolicited or unauthorized advertising or promotional materials to anyone including existing customers/designers of Shriya Som or users of the Website;
  9. Harass, bully, stalk, harm, defame or disparage or otherwise cause mental or physical distress or injury to anyone, or engage in any other unlawful or objectionable conduct while using the Website, purchasing any product through the Website;
  10. Use the Website or purchase any product through Website a to collect, obtain, compile, gather, transmit, reproduce, delete, revise, view, display, forward, any material, data or information, whether personally identifiable or not, posted by or concerning any other user of the Website;
  11. Violate any of the intellectual property rights or proprietary rights of Shriya Som, its licensors, its associates, contracted parties, or any third party, etc. while using the Website, purchasing any product through the Website;
  12. Use software or applications such as bots, crawlers, spiders, offline readers or other automated systems to access or use the Website for illegitimate purpose or for gain or attempt to gain any unauthorised access to the Website or interfere with or attempt to interfere with any person’s use or enjoyment of the Website or any parts thereof or disrupt or attempt to disrupt the operation of the Website or any parts thereof. For avoidance of doubt, Shriya Som reserves its right to prevent anyone from using such software or application even if these software or applications are harmless;
  13. Misrepresent or suggest, whether expressly or impliedly, about your association with Shriya Som as anything other than the user of Website or purchaser of Shriya Som’s product(s);
  14. Transmit any material that contains adware, malware, spyware, software viruses (such as time-bombs, cancel-bots, worms, trojan horses), or any other computer code, files, or programs designed to interfere, disrupt, interrupt, destroy, or limit the functionality of the Website, any computer software or hardware or telecommunications equipment of Shriya Som; remove, alter, interfere with or circumvent any digital rights management mechanism, device or other content protection or access control measure (including, without limitation to geo-IT filtering and/or encryption) associated with the Website or any Website features.